A Really Simple Tool for Hotels to

Use Hotel Touch Point to generate quality reviews on Google, TripAdvisor, and Yelp the right way. Turn your happy guests into marketing tools for your hotel.

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Save Refunds. Avoid Discounts.

Learn about guest service issues while your guests are still in-house, and you have a chance to show them that you're as great as we know you are.

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Trusted by Top Hotels


Save Money

By welcoming your customers with a request for feedback while they are in-house, you learn about recovery opportunities before it's too late to fix them. This saves you money on potential discounts for often small, solvable issues.

Great Marketing

Let your happy customers market your hotel. Our quick and easy survey emails are sent while your hotel is fresh on the guest's mind. Excellent feedback goes to the top rating sites like Google and TripAdvisor. The rest go directly to you.


Fully Automated

Once your staff has entered guest information, all welcome emails, survey emails, and notifications are fully automated. This saves you and your staff a great deal of time in monitoring and tracking service opportunities.

Mailchimp Integration*

If you use Mailchimp for your email marketing, all of your guests' contact information can be automatically imported into any list or segment of your choice. You can then use Mailchimp's automation feature to send further marketing emails from outside of Hotel Touch Point.

*Mailchimp account required to use Mailchimp integration. Mailchimp subscriptions are sold on their website.

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